Terms and Conditions

Website Terms

Date published: June 22, 2026

Agreement Between You and Ben's Luxury Journeys, LLC

In the text that follows, "Ben's Luxury Journeys", "we", "us" and "our" refer to Ben's Luxury Journeys, LLC. "You" refers to any person visiting our website ("Website"), booking a reservation on behalf of a minor child on the Website, or booking a reservation through our customer service agents.

The Website is provided solely to assist you in gathering travel information, determining the availability of travel and related goods or services, making legitimate reservations, and for no other purposes.

By visiting our Website, booking any reservations, or contacting our call center, you agree that the Terms of Use then in force shall apply. If you do not agree to the Terms of Use, please do not use or book any reservations through this Website or our call center.

Use of the Website

As a condition of your use of the Website, you warrant that:

You are at least 18 years of age;
You possess the legal authority to create a binding legal obligation;
You will only use the Website to make legitimate reservations for yourself, your minor child, or people you are legally authorized to act for;
You will inform people on whose behalf you have made reservations of the Terms of Use that apply;
All information supplied by you is true, accurate, current and complete;
If you sign up for an account, you will keep your account information safe and accept responsibility for any use of your account.

Prohibited Uses

You are prohibited from using the Website or its content for any unlawful purpose; to violate any laws or regulations; to infringe intellectual property rights; to harass, abuse, or discriminate against others; to submit false or misleading information; to upload viruses or malicious code; to collect or track personal information of others; to spam, phish, or scrape; or to interfere with the security features of the Website. We reserve the right to terminate your use of the Website if you engage in any of these behaviors.

Third-Party Software and Links

Through our Website we may provide access to third-party software, tools, and links ("Tools"). We provide access to such Tools "as is" and "as available" without any warranties. We shall have no liability arising from your use of optional third-party tools. For example, Google Maps used through our Website are governed by the Google Terms of Use and the Google Privacy Policy.

We are not responsible for examining or evaluating third-party content and we will not have any liability for any third-party materials, websites, products, or services.

User Comments, Feedback and Submissions

If you send us creative ideas, suggestions, proposals, or other materials ("comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond. You agree that your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material.

Copyright Notice

All contents of the Website belong to Ben's Luxury Journeys, LLC. All rights reserved. Other logos, product and company names available on or through the Website may be the trademarks of their respective owners.

Disputes

We will try to address your concerns in the case any problems arise. You agree to give us the opportunity to resolve any dispute related to the Website, our customer service agents or our products and services ("Claims") by contacting us by phone at 817-288-7304 or by email at agent@bensluxuryjourneys.com. Claims related to a completed trip should be submitted within 30 days of the trip completion date.

Disclaimer of Warranties

Although we endeavor to provide current, accurate and reliable information on our site, we do not warrant the accuracy, security, reliability or use of the functions, features, operations, content or information. Your use of our site is solely and fully at your own risk. OUR SITE AND THE CONTENT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY OF ANY KIND.

Limitation of Liability

We do not guarantee that your use of our Website will be uninterrupted, timely, secure or error-free. The material on the Website is provided for general information only and should not be relied upon as the sole basis for making decisions.

In no case shall Ben's Luxury Journeys, our members, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Website. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to Ben's Luxury Journeys in connection with the products and services or (b) One Hundred Dollars (US$100.00).

Indemnification

You agree to indemnify, defend and hold harmless Ben's Luxury Journeys and our members, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use.

Errors on Our Website

Prices and availability of tours and services are subject to change without notice. Errors will be corrected where discovered, and we have the right to refuse or cancel any orders placed at an incorrect price or containing typographical errors. If your credit card has already been charged and your order is canceled, we will issue a credit to your credit card account.

Severability and Termination

If any provision of this Agreement is determined to be unlawful, void or unenforceable, the unenforceable portion shall be deemed severed and the remaining provisions shall remain enforceable. These Terms of Use are effective unless and until terminated by either you or us.

Governing Law

This agreement shall be governed by and construed in accordance with the laws of the State of Texas.

Mobile and Mobile Apps

Ben's Luxury Journeys may offer features accessible via a mobile device. Standard messaging, data, and other fees may be charged by your carrier. You agree that we may send communications to your mobile device regarding the functions or services you have registered to use, and that we may collect information related to your mobile device.

Changes to Terms of Use

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of our Website following the posting of any changes constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Use should be sent to agent@bensluxuryjourneys.com or 817-288-7304.

Booking Terms and Conditions

Date published: June 22, 2026

Terms & Conditions — Consumer Disclosure Notice

Release of Liability, Waiver, Assumption of Risks, and Arbitration Agreement

PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL THE TRAVEL AGENCY IF YOU HAVE ANY QUESTIONS. MOST DISCOUNT FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS OR FLIGHTS COULD RESULT IN THE AIRLINE DEMANDING AN INCREASED FARE. CHECK WITH THE AIRLINE OR THE TRAVEL AGENCY BEFORE MAKING ANY CHANGES.

1. Scope of Contract

BEN'S LUXURY JOURNEYS LLC ("BEN'S LUXURY JOURNEYS LLC") is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury, or death to travelers or travelers' companions or group members. Client/traveler is responsible for their own personal conduct and behavior at all times during the period of travel in regard to all activities, including alcoholic consumption, and the agency shall bear no responsibility for any actions in regard thereto. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Travel Agency does not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen and agree that Travel Agency will not be responsible if they are not satisfied.

2. Risks, Cancellation, and Insurance

Traveler assumes complete and full responsibility for, and hereby releases BEN'S LUXURY JOURNEYS LLC from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. We specifically recommend that U.S. Citizens traveling internationally, including travel to Canada, Mexico or the Caribbean, do so with a valid U.S. Passport. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5335 (travel.state.gov). For medical information, please refer to the U.S. Centers for Disease Control (CDC).

BEN'S LUXURY JOURNEYS LLC shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, viruses, local laws, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health-related problems before, during, or after a tour, or any other actions, omissions, or conditions outside of BEN'S LUXURY JOURNEYS LLC's control.

If travel plans are delayed or cancelled for any reason there will be no refunds issued by BEN'S LUXURY JOURNEYS LLC, except in those circumstances where BEN'S LUXURY JOURNEYS LLC has issued its own schedule of cancellation, applicable to all or a portion of a booking. A 'trip' or 'booking' often consists of multiple components, each of which may carry its own cancellation penalties (e.g., an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension), all of which may be subject to a different set of cancellation policies. No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political or other similar events.

Agency bears no responsibility for travel-related COVID-19 requirements that may be imposed by cruise lines, airlines, hotels, or other travel-related third-party suppliers and/or governments which may be subject to change at any time. Agency shall make its best effort to convey information from said sources that may be related to the individual booking of client including required vaccinations, COVID-19 testing prior to departure or on arrival, face-mask coverings, and quarantines. Client is responsible for verifying the rules of each supplier and checking the website of said supplier on a frequent basis. Agency may charge a non-refundable fee should client request assistance with changes to itinerary and client agrees to pay said charges.

It is the traveler's responsibility to protect their purchases, and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks. BEN'S LUXURY JOURNEYS LLC has information regarding some forms of travel insurance. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.

By embarking upon his/her travel, Traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel-industry bankruptcies, pandemics and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. Traveler also assumes all risks for any participation in a nominal risk or high-risk activity.

Traveler acknowledges that BEN'S LUXURY JOURNEYS LLC cannot control the cancellation fees assessed by Tour Operators or other third parties, nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler's credit card company to avoid previously agreed-upon fees, BEN'S LUXURY JOURNEYS LLC will utilize all rights and remedies under the laws of the State of Texas to uphold previously agreed contractual provisions. The cancellation fees do not cease to exist in the event of a chargeback. BEN'S LUXURY JOURNEYS LLC will be prompted to pursue litigation and incur attorneys' fees and costs which will be included in addition to all cancellation fees.

3. Alternative Dispute Resolution

BEN'S LUXURY JOURNEYS LLC desires to maintain friendly relationships with its clients. In order to provide for a mutually beneficial relationship, BEN'S LUXURY JOURNEYS LLC has established an alternative mediation program in the event of a misunderstanding or dispute between BEN'S LUXURY JOURNEYS LLC and its clients:

If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by the International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable IFTTA guidelines. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. If litigation is necessary to enforce this agreement, the prevailing party shall receive costs and attorney's fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.

The issuance of any tickets, reservations, or bookings by BEN'S LUXURY JOURNEYS LLC is done on the express condition that: (1) BEN'S LUXURY JOURNEYS LLC shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services; and (2) BEN'S LUXURY JOURNEYS LLC shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services.

The payment of the required deposit or any partial or full payment for a reservation shall constitute consent to all provisions of this Terms & Conditions statement as well as the provisions listed in the 'General Trip Reservations and Details' document, the 'Trip-specific Policy on Payments, Cancellations & Refunds' document, and all provisions contained in any brochures, trip descriptions, and/or itineraries, or other forms of collateral provided to the client in conjunction with a booking.

BEN'S LUXURY JOURNEYS LLC shall not be responsible for any injuries, death, damages, loss, or delay in any means of transportation or by reason of any event beyond its actual control or due to force majeure. The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand.

All parties hereby consent to the jurisdiction of all state and federal courts sitting in Tarrant County, Texas, and agree that venue for any such action shall lie exclusively in such courts without regard to choice-of-law principles, and agree that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the relationships among the parties hereto.

4. Release, Discharge, and Hold Harmless

By booking travel with us, traveler DOES HEREBY EXPRESSLY AGREE TO FOREVER RELEASE, DISCHARGE AND HOLD BEN'S LUXURY JOURNEYS LLC and its agents, employees, officers, directors, associates, suppliers, affiliated companies, and subcontractors HARMLESS against any and all liability, actions, causes of action, debts, suits, claims, and demands of any and every kind and nature whatsoever which traveler now has or which may hereafter arise out of or in connection with traveler's trip or participation in any activities arranged for traveler by BEN'S LUXURY JOURNEYS LLC and its agents, employees, associates, suppliers, affiliated companies, or subcontractors. THE TERMS OF THIS AGREEMENT SHALL SERVE AS A COMPLETE RELEASE AND EXPRESS ASSUMPTION OF RISK for traveler, traveler's heirs, assignees, administrators, executors, and all members of traveler's family, including any minors accompanying traveler.

If any portion of this agreement is found to be void or unenforceable, the remaining portions shall remain in full force and effect.